What information do we collect ?
We value your privacy and want to be transparent about the information we collect. When you visit our website, we may collect details like your internet address and browser information to analyze website performance and improve functionality. This data is anonymized and combined with information from other users to identify trends, not individuals. You can always choose to opt out of data collection by [link to privacy settings].
What personal information do we collect about you ?
Sometimes we need personal details like your name, phone number, email, or address. This happens when you:
- Ask us questions or make requests.
- Sign up for our software or email updates.
- Download something from our website.
- Chat with us or share information in any other way.
Beyond personal details, we might also collect:
- What you say in emails, phone calls, or other messages (e.g., feedback, questions, support needs).
You control your data. While some information helps us offer specific services, you can always choose what to share. Just remember, refusing essential data might prevent us from fulfilling your request.
How will we use information collected by you ?
- Make things better for you: This includes improving customer service, personalizing your online experience, and processing transactions smoothly.
- Stay in touch: We might send you emails with updates or interesting information, but you can always opt out if you prefer.
- Keep things secure: We store your information on trusted systems like WordPress, Hubspot. We take your privacy seriously and won't share, sell, or rent your information with anyone else.
However, there are some exceptions:
- Legal stuff: If the law requires us to, we might disclose your information. This could be for police investigations or other legal matters.
- Keeping things fair: We might share information to enforce our website rules or protect our systems and other users.
Disclosure to 3rd Parties
Your Data and Servers:
When you use our website, your information travels to and from servers in the United States. Using our website means you agree to this transfer, necessary for service delivery.
Working with Partners:
Sometimes, we rely on trusted third-party companies like tech providers, marketing firms, and customer service teams to keep our website running smoothly. These partners never receive your personal information without your consent.
External Links:
Our website might contain links to other websites we don't control. We don't share your information with them, but always review their privacy policies before visiting.
Company Changes:
If our company merges or sells its assets, your information might be transferred. We'll always post clear updates about such changes and the applicable privacy policies.
Handling Uploaded and Converted files
- Temporary storage for conversion: We briefly store your uploaded files on our servers to convert them. Once converted, they're automatically deleted.
- Converted file access: You can download your converted file for up to 7 days through our Downloads page (registered users only). You can also delete it during this period if you wish.
- No backups or monitoring: We don't create backups of your files and their contents are never monitored by us or any third party.
Security
We take data security seriously, employing industry-standard measures to safeguard your information. Remember, transmitting data online always carries some risk. Though we do our utmost to protect it, complete security cannot be guaranteed. By using our platform, you acknowledge and accept this inherent risk.
Links to other Websites
We provide links to other relevant websites for your convenience. However, it's important to know that we don't control their privacy practices. When you visit these sites, their privacy policies apply, not ours. Be sure to review their policies before sharing any information to understand how they handle your data.
Marketing
We occasionally send informative emails about our offerings, industry trends, and upcoming events that may be of interest to you. You have the right to opt out of these communications at any time. Simply use the unsubscribe link at the bottom of each email or contact us through our website.
Changing to our privacy policy
We regularly review our privacy policy in line with best practice. We recommend that you visit our Privacy Policy page when you visit our website. The last revision date is published at the top of our privacy policy page.